Define Economic Development


The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company


The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company


$9.00


Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company’s extra…

Experiential Approach to Organization Development (8th Edition)


Experiential Approach to Organization Development (8th Edition)


$76.00


Organizational change and effectiveness….

The HR Scorecard: Linking People, Strategy, and Performance


The HR Scorecard: Linking People, Strategy, and Performance


$11.97


Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance. Drawing from the authors’ ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm’s overall strategy–what the authors describe as an HR Scorecard–and measuring its activities in terms that line managers and…


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