Economic Development Training Institute
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company $9.00 Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company’s extra… |
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Best Practices in Talent Management: How the World’s Leading Corporations Manage, Develop, and Retain Top Talent (Pfeiffer Essential Resources for Training and HR Professionals) $67.05 Praise for Best Practices in Talent Management”This book includes the most up-to-date thinking, tools, models, instruments and case studies necessary to identify, lead, and manage talent within your organization and with a focus on results. It provides it all—from thought leadership to real-world practice.”Patrick Carmichaelhead of talent management, refining, marketing, and international ope… |
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Milady’s Master Educator: Student Course Book $138.53 The first edition of Milady’s Master Educator revolutionized Teacher Training in the field of cosmetology and changed the future of the beauty industry. The revised 2008 edition will do even more. This new two-volume approach to teacher development is the most extraordinary teacher-training program available today. It is a program of learning for certified educators and student instructors alike. … |